Kingdom
E-Health: The Medicines Agency Accelerates Its Digital Transformation
The public institution is preparing a digital roadmap and a new range of services to enable patients and users to access high-performance, quality services. The details.
The Moroccan Agency for Medicines and Health Products (AMMPS) wants to accelerate its digital transformation. The institution is working on a master plan for its information systems (SDSI) and a roadmap for the digitization of its services.
The AMMPS information system is the technical and organizational support for business processes related to the registration, evaluation, control, inspection, and monitoring of health products in Morocco.
However, this tool, currently fragmented and heterogeneous, has limitations in terms of integration, security, and traceability of the digital services offered to users.
A 2025–2028 Digital Strategy
To harmonize this entire system, the public entity led by Samir Ahid is seeking a consulting firm to lead this project as well as its future digital transformation.
Budgeted at 468,000 dirhams, these services, to be executed over 65 days, are divided into four phases. First, the scoping and development of the existing system mapping.
Next, the definition of a target vision for the information system aligned with the agency’s 2025–2028 strategic ambitions, then the development of the project portfolio, including the planning of projects in a coherent short-, medium-, and long-term roadmap, and the estimation of budgets, deadlines, and resources.
Finally, the finalization and presentation of results to the AMMPS, the launch of pilot projects, the mobilization of resources, and the communication plan. The bid opening is scheduled for October 30.
Improving the Range of Services
Parallel to this digital project, the Medicines Agency plans to enlist the services of experts to assist in the deployment of its service offerings.
Through this tender, which has also just been launched for 1.2 million dirhams (MDH), the institution wishes to assess the current state of services provided and the associated pricing.
It would also like to identify the strengths, weaknesses, and limitations of its service offerings, compare the current model to that of similar agencies “in relevant contexts,” and identify transferable best practices.
This 60-day mission will also allow it to identify new services that could generate additional revenue and define alternative scenarios for the implementation of the new service offerings and corresponding pricing.
The future awardee will notably assist the AMMPS in establishing a solid business plan for each scenario, incorporating projected revenues related to services rendered. It will also support the agency in developing a pricing grid for services rendered that is “appropriate and sustainable.”
